Asia’s Leading Hoteliers Collaborate to Create New Revenue Ready Portal

– Industry Leaders Fill Training Gap, Develop Revenue Management Course –

Singapore (24th October, 2017)

Asia’s top hotel revenue managers have joined forces to produce a ground-breaking training program that underpins a new online industry education platform from leading industry group, Hospitality Sales & Marketing Association International (HSMAI) Asia Pacific.

 The result of 18 months of hard work from the HSMAI Asia Pacific Revenue Advisory Board, which includes many of the heads of revenue for global and local hotel chains in Asia Pacific, the Certificate in Revenue Management (Hospitality) course is an initiative that fills a vital industry training gap.

The Revenue Director role is evolving quickly and they are taking on extra responsibilities such as digital marketing, meeting space and food & beverage but until now there hasn’t been a cost-effective training option, says Jackie Douglas, President HSMAI Asia Pacific.

This course was developed by hoteliers for hoteliers, who have been struggling to fill positions in their fast-growing revenue management teams with properly trained employees.

The comprehensive 10-course program combines a series of practical exercise and fast-track learning chapters that examines all key aspects of revenue management from forecasting, distribution, pricing, market segmentation, to data analysis, business intelligence and marketing.

One of the course creators, Puneet Mahindroo, Senior Director of Hotel Marketing & Revenue Management, APAC, Four Seasons Hotels & Resorts, and Chair of the HSMAI Asia Pacific Revenue Advisory Board, urged his industry colleagues to get behind the project.

All Revenue Directors should use this program to fill their revenue staffing pipeline by enrolling sales, reservations, front desk staff to discover who has the talent and skills for revenue management.

 

Ms. Douglas says Revenue Management offers excellent career opportunities and is becoming increasingly diverse.The role Revenue Managers play within a hotel is evolving rapidly into areas such as strategy management and because demand for their analytical skills will only increase, it was vital we addressed this imbalance through the new training program, says Douglas.

Collaboration has been central to this project. Twelve hotel leaders of revenue volunteered to create the curriculum while we also received valuable financial support from our partners to hire educators to transform it into a great online learning experience.

The program was mostly funded by our Platinum Education Partner Marina Bay Sands, with contributions from IDeaS, SiteMinder and LodgIQ. Priced from USD50 per course, or USD350 in total the course is now available through HSMAI’s recently launched online training portal – https://hsmaiacademy.org/

HSMAI has made strides in the past three years, ever since it received funding support from Marina Bay Sands, Asia’s leading integrated resort destination. Among other achievements, the association has produced 24 events in Singapore and Thailand last year, from just four in Singapore in 2014. It now aims to produce 28 events this year, and expand to Malaysia in 2018.

In 2015, it also launched the first HSMAI Revenue Optimization Conference (ROC) in Asia Pacific, now an annual regional conference based in Singapore. In that same year, it also launched the first Digital Marketing Conference in Asia Pacific which now encompasses the multiple disciplines of Revenue, Digital and Distribution.

In Singapore, during ITB Asia, HSMAI will hold three training events and an Executive Roundtable:

• Revenue Ready training workshop on Revenue Strategy on 26^th October
• Revenue Ready training workshop on Accommodation Distribution on 26^th October
• Digital Marketing Training Workshop for hoteliers on 26^th October
• Chief Revenue Officers Executive Roundtable on 25^th October (invitation-only)

In 2018, HSMAI will continue to work with hoteliers to ensure the industry works together to raise the professionalism of the hospitality industry with a focus on the commercial disciplines of sales, marketing & revenue management.

Further information:

Jackie Douglas

President, HSMAI Asia Pacific

About HSMAI

HSMAI Asia Pacific is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. HSMAI is an individual membership organisation comprising more than 7,000 members globally with a presence in the Americas, Asia Pacific, Europe, Brasil and the Middle East.

HSMAI Asia Pacific’s mission is to be the leading source of information, tools, insights, business development, and education for professionals in the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry while operating as a leading voice for hotel sales, marketing and revenue management disciplines. Activities in the region are held in Singapore, Hong Kong and mainland China, Indonesia, Thailand and Australia.

For additional information, refer to our website at www.hsmaiasia.org or our HSMAI Academy portal at https://hsmaiacademy.org.  Follow us on Twitter @hsmaiasia or Facebook or join our LinkedIn group at HSMAI Asia Pacific.

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