Insights & thought leadership from global hospitality human resources executives
AUTHOR: J. Bruce Tracey is the Kenneth and Marjorie Blanchard Professor of Human Resource Management at Cornell University’s School of Hotel Administration.
The HSMAI Foundation and HSMAI Asia Pacific hosted several Executive roundtables in 2020/21 for hotel chief human resources officers in the Americas, Asia Pacific, Europe and the Middle East to discuss current and potential future challenges they are facing in the new world of COVID-19. J. Bruce Tracey, Ph.D., editor of Cornell Hospitality Quarterly, professor of management at Cornell University’s School of Hotel Administration, and member of the HSMAI Foundation Board of Trustees facilitated the discussions.
J. Bruce Tracey has now compiled the research into a single whitepaper to show you the responses globally to the pandemic.
INITIAL RESPONSE: DO MORE WITH LESS
SECOND PHASE: FROM SURVIVAL TO RESILIENCE
WHAT COMES NEXT: THE FUTURE OF WORK
The mission of the HSMAI Foundation is to elevate the overall caliber and performance of sales, marketing, and revenue optimization professionals in the global hospitality industry by driving initiatives that will attract new talent, develop emerging talent, and engage existing talent. Learn more here.
About HSMAI
HSMAI is a 90-year old, non-profit association and is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. HSMAI is an individual membership organisation comprising more than 7,000 members globally with a presence in the Americas, Asia Pacific, Europe, Brasil and the Middle East.
HSMAI Asia Pacific’s mission is to be the leading source of information, tools, insights, business development, and Education for professionals in the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry while operating as a leading voice for hotel sales, marketing and revenue management disciplines. Activities in the region are held in Singapore, Hong Kong and mainland China, Indonesia, India, Thailand and Australia.
For additional information, refer to our website at www.hsmaiasia.org or our HSMAI Academy portal at https://hsmaiacademy.org. Follow us on Twitter @hsmaiasia or Facebook or join our LinkedIn group at HSMAI Asia Pacific.
