Tomorrow Starts Today with HSMAI Singapore


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Virtual Webinar – FREE

11th November 2021
12 – 1 pm


  1. Welcome and Agenda by Jackie Douglas, President, HSMAI Asia Pacific
  2. Up-to-the-minute Demand data for the Singapore markets – who is looking, who is booking, when are they coming?
  3. How to use demand data to better forecast and plan – Speaker TBA
  4. Sales & Marketing focus – what should hotels in Singapore be doing to reconnect to international markets and leveraging domestic? What about Corporate, is it coming back? by Victoria Sertic, Director Commercial, Accor -Singapore, Philippines & Maldives
  5. Content and tools available to hotels  by Victoria Sertic, Accor


  • Victoria Sertic
    Victoria Sertic Director Commercial, Accor
  • Jackie Douglas President, HSMAI Asia Pacific & Global Chair, HSMAI Academy