2023 ROC AGENDA VIDEOS & DOWNLOADS
The agenda for the 2023 HSMAI Revenue Optimization Conference was a huge success! Thank you to all the incredible speakers who shared their industry expertise. And thank you to all attendees that made it a fantastic 2 days of connecting face to face again in the industry that we all give our heart and souls to.
Sessions from Day 1
| Session | Speaker | Download Slides | Video Link | ROC @ Work Webinar Session | ||||
|---|---|---|---|---|---|---|---|---|
| Video Highlights reel | All | N/A | https://youtu.be/PM5ItdBzw3M | |||||
| Welcome session | Kenneth Leong, Bob Gilbert & Jackie Douglas |
No Slides |
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| Beyond the Forecast: Insights into the Travel and Tourism Industry in APAC | Michael Shoory |
Slides not available |
7th June, 2023 at 2pm Singapore time (Registration opening this week) |
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| Hospitality Industry Forecast: Demand, Pricing and Promotion Insights for Success | Kuan Yii Chan |
Download |
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| Traveller Tribes: Who will your guests be in 2033? | Edward Wright |
Download |
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| How can you attract new travellers? | Michelle Ng |
Download |
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| Why first-party data is key to Direct Revenue | Will Howes |
Download |
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| How to build your Pricing Strategy in today’s reality | Melinda Yeoh |
Download |
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| Panel: Focus on Commercial Talent | Heidi Gempel, Andrew Chan, Bill Lu |
No Slides |
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| HSMAI in 2023 | Glen Grosic & Juli Jones |
Download |
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| HSMAI Global Marketing Case Study Winners present their case study | Students from Republic Polytechnic |
Download |
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| How to market your F&B outlets | Andrew Ing & Emmanuel Benardos |
No Slides |
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| Tools to Execute your Commercial Strategy | Omar Lahrichi & CS Ramachandran |
Download |
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| Leveraging AI to Optimize Revenue | Sandy Wee |
Not Available |
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| Sustainability Panel: Insights and Best Practices from industry experts | Ailynn Seah |
Download |
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| Linking Sustainability to Loyalty & Digital | Charline Boccara |
Not Available |
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| Linking Sustainability to Revenue Management | Michael Kruesi |
Download |
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| The Future of Distribution | Ramesh Daryanani, Jun Lai, Mark Wong, Sarah Montgomery | Download | ||||||
| Driving Revenue from the Metaverse | Saurabh Prakash, CHDM | Download | ||||||
| Generative AI | CS Ramachandran, CRME | Download |
