Managing Partner and Founder of HGE International. Heidi is an expert for Revenue Management, Sales & Marketing and Hotel Distribution across Asia Pacific, Indian Ocean, Middle East and Africa with 15 years’ experience. Her expertise includes the technical aspects of customizing Revenue Management and Hotel Distribution systems, as well as the organizational & cultural set up of Revenue Management within an organization.
Heidi has a deep conviction that understanding & applying the purpose and identity of a person/department/organization builds and sustains successful companies, its services and financial targets. She is passionate about creating value with purpose for her clients, building internal capability that allow intentions to become reality around the concepts of Innovation and Design Thinking. She founded HGE International in 2010 and the company has since served ExxonMobil Asia Pacific, Mothercare Singapore, Atlas Sound and Vision, The Okura Hotel Bangkok, and others to apply Design Thinking methodology and Innovation concepts to ensure continuous revenue growth. She also conducts training for Sales & Marketing and Revenue Management teams and facilitates revenue strategy workshop for leadership teams. Heidi also is a project manager/facilitator of the HSMAI Revenue Management Advisory Board Asia Pacific.