My goal is to continuously develop myself into an inspiring, increasingly effective business leader that focuses on team development and engagement in order to deliver exceptional levels of customer experience and sustainable performance to the company.
I am truly passionate about developing a strong, emotionally engaged team work culture whereby we consistently go above and beyond our customers’ expectations in order to drive loyalty and repeat business. I believe that trust, respect, and integrity are key to create and sustain a genuinely positive work environment in which team members feel fulfilled and motivated to achieve their full potential.
I am highly committed to my goals and I am adaptable to different cultures and environments. I have developed excellent business analytical skills which make me feel comfortable in taking responsibility over projects that require a high level of research, concentration, and attention to detail. I have great communication as well as organisational skills that enable me to ensure my deadlines are consistently met and that my work is delivered to the highest possible quality.
I hold a Master degree in International Hospitality Management with Honours, First Class from AUT University. I have a degree in Hospitality Management followed by a Postgraduate Diploma in Strategic Marketing Management from FAE Business School, Brazil.