What type of disruptive leaders will the hotel industry need?
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Millennial and GenZ travellers spending more, experiencing life as a local
Forget clubbing, couch-surfing, and selfie sticks. The 2018 ITB Berlin Youth Travel Hall (4.1) showed off what the youth travel market is really about – experiential and immersive travel [...]
How to stay on top of your hotel’s monthly financial cycle
Insights A hotel’s financial window opens and closes each month giving you 12 opportunities each year to re-set and discover what worked and what did not work. In the hotel […]
The Perception of Hospitality Salespeople Needs to Change…For Good
It seems hard to believe, but there are voices in our industry who say that the profession of sales is no longer needed in hospitality. All business, they say, is either […]