About HSMAI
The Hospitality Sales and Marketing Association International (HSMAI) is committed to growing business for hotels and their partners, and is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals & their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue.

Resources for sales professionals to fuel sales in their organisations, including articles, white papers, conference presentations, and templates. Explore resources, tools, jobs, education and news from HSMAI and other trustworthy sources. HSMAI does the work for you by collating all your resources in one place at ‘My Sales Hub’.

Inspire your marketing by accessing presentations from HSMAI Strategy Conferences, insights from industry marketing leaders, and marketing templates for job descriptions, budgets and more. ‘My Marketing Hub’ does the work for you by collating all your interests into one place.

HSMAI offers invaluable resources to optimize your revenue, from HSMAI’s Revenue Optimization Conference (ROC) presentations to expert articles, & revenue management templates for job descriptions, forecasting, budgeting and more. ‘My Revenue Hub’ does the work for you by collating all your resources into one place.
Our History
Platinum Education Partner
HSMAI Asia Pacific Locations
Our Team
HSMAI Asia Pacific Board of Directors
HSMAI is very privileged to have some industry experts to guide the association and ensure that the organisation complies with local laws and operates in an ethical manner. Thee Directors are required to be Australian residents as the association is incorporated in Australia. Currently, the board directors are:
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Jackie Douglas President, HSMAI Asia Pacific & Global Chair, HSMAI Academy
Contact Jackie for HSMAI Academy, HSMAI Asia Pacific Advisory Boards, Regional Sponsorship, Partnership, Online education as well as any inquiries regarding events and sponsorship for Australia, Indonesia, India, Singapore, Thailand, Japan and Greater China.
HSMAI Asia Pacific Advisory Board
HSMAI is very privileged to have many volunteers who assist us in an advisory capacity to continually improve and grow the association across Asia Pacific This group are experts in their respective fields and are very important to the ongoing growth of the association.
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Shannon Knapp Founder/Director, SKNapp Consulting & HSMAI Advisory Board member & HSMAI Certified Trainer in Revenue, Distribution & Reservations
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Matthias Dybing HSMAI Asia Pacific Advisory Board member & Certified Trainer in Revenue Management & Distribution
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Navodit Srivastava HSMAI India Inaugural Board Member
Navodit is kindly volunteeringhis time to leading the growth of HSMAI into India in 2020 – 21.
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Jackie Douglas President, HSMAI Asia Pacific & Global Chair, HSMAI Academy
Contact Jackie for HSMAI Academy, HSMAI Asia Pacific Advisory Boards, Regional Sponsorship, Partnership, Online education as well as any inquiries regarding events and sponsorship for Australia, Indonesia, India, Singapore, Thailand, Japan and Greater China.
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C.S. Ramachandran, CRME HSMAI Revenue Advisory Board Member & Director Revenue Management - South Asia, Middle East and Africa at Preferred Hotels & Resorts