Jackie DouglasPresident, HSMAI Asia Pacific & Global Chair, HSMAI Academy

Contact Jackie for HSMAI Academy, HSMAI Asia Pacific Advisory Boards, Regional Sponsorship, Partnership, Online education as well as any inquiries regarding events and sponsorship for Australia, Indonesia, India, Singapore, Thailand, Japan and Greater China.

Biography: Jackie is an experienced senior business strategist with over 20 years’ experience in developing and improving digital products to achieve the best customer experience.  Jackie has a strong background in e-commerce, booking engines and other online product development in the travel and hospitality sectors, having developed the first mobile strategy & Product Roadmap for Qantas when heading up Digital Customer Experience.  Other senior roles include global B2B and B2C customer experience for Travelclick, Travelocity, Zuji, Voyages Hotels & Resorts and Mantra Hotels Group.

See LinkedIn Profile for more.

#BetterTomorrow Webinar - 16th April, 2020

Listen to Jackie, and others on the COVID-19 Webinar for Australia/NZ

Speakers for RateGain Webinar

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Head of Travel at Google for Asia PacificCharlene Porfida