Dr Carl Jones is an Advisory Board member for APAC with GBTA and an Independent Industry Consultant. In these roles, Carl advises organisations and individuals on various aspects of corporate travel & expense management, including strategy, processes, procurement, sustainability and best practices. Carl was most recently the Managing Director for Southeast Asia at SAP Concur, where he led a multinational commercial team with sales, pre-sales, client success and cloud channel partnerships and leveraging technology to assist clients in all aspects of their employee initiated travel and expense spend. As the major global technology provider of corporate travel and expense software, he was passionate about driving new innovations for the Asia Pacific region.
Carl also set up the Committee for Sustainability in Asia Pacific with GBTA early 2022, leading this group as Vice Chair and helping to drive forward this critical agenda as it develops in Asia through webinars and facilitation of dialogue with all aspects of sustainability in the industry, such as airlines, hotels, and offset providers. In this capacity he was recognised at the global GBTA annual conference 2023 with a Business Travel Services Award – APAC for his contribution for both sustainability and broader leadership of the GBTA association in Asia.
An industry veteran who has held various regional leadership roles in Asia Pacific countries including Singapore and Thailand, Carl brings with him 20 years of experience in the travel and payments industry in Asia. Prior to SAP Concur, Carl was Vice President, Global Client Management and Global Business Consulting Asia Pacific with American Express Global Business Travel; prior to that Head of Solutions Group Asia for CWT, and various roles in Corporate Payment Services in American Express.
Carl holds a Bachelor of Physics from the University of Oxford and a PhD in Applied Physics from the University of Manchester, as well as a Master’s Degree in International Relations from the NTU, Singapore. Carl most recently in March 2024 completed a Certificate of Green Economy for Senior Leaders (sustainability) from BCG-U in Singapore.
