HSMAI Commercial Strategy Conference – Seoul – English Agenda

ELEVATE YOUR REVENUE OPTIMIZATION SKILLS

Friday, 23rd June, 2023 Agenda

8:30am – 5:00pm

This 1-day event is where you’ll see hotel & industry leaders in Revenue, Marketing and Commercial sharing their insights and knowledge on trends in Hotel Revenue Optimization, Distribution, Pricing, Data, Marketing and more, all linking back to the conference theme of ‘optimizing revenue’. The conference will be mostly delivered in Korean language with some presenters speaking English with Korean language slides.

Conference Day Agenda

8:30am - 9:00am REGISTRATION
9:00am - 9:15am Introduction to HSMAI

A brief Introduction of HSMAI Global, Korea and 2023 Events.

9:15am - 9:45am KTO

Korea market outlook and challenges for the hospitality industry after the Pandemic

9:45am - 10:15am Korea Market Inbound Market Demand

Learn about current and future demand shifts and trends in the Korean market and how to prepare for the second half of the year through effective data utilization

– Market demand changes and trend for the second half of 2023
– How to leverage data to capture demand
– How alternative loading like Airbnb affects market condition

10:15am - 10:45am Revenue Management Culture

The establishment of a revenue management culture is the foundation of any effective profit optimization strategy. This session will define what a revenue management culture is and why its creation is so essential.

  • Stefan Wolf (스테판 볼프) HSMAI 한국 회장 & 볼프 커머셜 컨설팅 대표이사 (HSMAI KOREA PRESIDENT & MANAGING DIRECTOR, WOLF COMMERCIAL CONSULTING)
10:45am - 11:15am MORNING BREAK
11:15am - 12:15am Digital Marketing

Explain the system of digital marketing for hotels and provide a lecure on specific strategies for estabilishing and implementing them

– SEO, Performance marketing, SNS and Email strategy
– Channel mix strategy with digital marketing
– Digital marketing activities and advertising strategies for each stage of the buyer’s journey

  • Jiseon Jeong 정지선 Director of Marketing, Shilla Hospitality Management (신라 호스피탈리티 매니지먼트 마케팅 팀장)
12:15pm - 1:15pm LUNCH
1:15pm - 1:45pm Pricing Strategy

Fundamental of pricing management, tactics & strategic pricing.

1:45pm - 2:15pm Revenue Management Best Practice

Share the role and responsibilities of an effective revenue manager & how to work with key executives

  • What is the key role & responsibility of a Revenue manager?
  • Effective revenue meeting : Frequencies, Agendas, participants, key discussion points & recommendations
  • Iny Hwang 황인영 Area Director of Revenue Strategy, Korea & Philippines (메리어트 인터네셔널의 황인영 Area Director of Revenue Strategy 상무)
  • Cami Lee 이혜영 Market Director of Revenue Strategy, Korea (메리어트 인터네셔널의 Market Director of Revenue Strategy이사)
2:15pm - 2:45pm Sales Way of Working - Pre and Post Covid 19

The Covid 19 pandemic has changed the way hotels have always operated. In particular, digitalization of hotels has altered booking pattern and trend, which in turn has changed the way sales works. In this session, we explore how the sales approach has changed before and after the Covid 19 pandemic and how sales needs to adapt to the changing landscape in the future.

  • Anthony Yoo 유흥식 한국 커머셜 다이렉터, 트레벌로지 아시아 (Commercial Director for Korea, Travelodge APAC)
2:45pm - 3:15pm AFTERNOON BREAK
3:15pm - 3:45pm Grab the travel rebound opportunities

How the next wave of revenue is powering hospitality.
– Sabre is giving their opinion on industry trends, the available solutions that can assist hoteliers to overcome the current market challenges

  • Ippei Hagiwara 이페 하기와라
    Ippei Hagiwara 이페 하기와라 제너럴 매니저, 한국 & 일본, Sabre 호스피탈리티 (General Manager for Japan & Korea, Sabre Hospitality)
3:45pm - 4:45pm Forecasting & Budgeting

A panel of experts will discuss the challenges, benefits and current practices of forecasting and budgeting. Are you ready to start the 2024 budgeting cycle?

  • TJ (Taijoong) Seo 서태중 Director of Sales & Marketing, Grand InterContinental Parnas & COEX InterContinental (파르나스호텔 세일즈 & 마케팅 부문장 )
  • Yoonjeong (Kevin) Lee 이윤정 General Manager, Novotel Ambassador Seoul Dongdaemun Hotels & Residences (노보텔 앰배서더 서울 동대문 호텔 & 레지던스 총 지배인)
  • Alex Lee 이동현 General Manager, JW Marriott Dongdaemun (JW 메리어트 동대문 총 지배인)
  • Anna Lim 임정여 HSMAI 한국 보드 멤버 & (주)호텔롯데 RM팀 RM담당 헤드매니저 (HSMAI KOREA BOARD MEMBER & ASSISTANT DIRECTOR, REVENUE MANAGEMENT, LOTTE HOTELS & RESORTS)
4:45pm - 5:00pm Q&A and Wrap Up
  • Anna Lim 임정여 HSMAI 한국 보드 멤버 & (주)호텔롯데 RM팀 RM담당 헤드매니저 (HSMAI KOREA BOARD MEMBER & ASSISTANT DIRECTOR, REVENUE MANAGEMENT, LOTTE HOTELS & RESORTS)
  • Carrie Yoon 윤소윤 HSMAI 한국 보드 멤버 & 프로젝트 그룹 한국 총괄 매니저 (HSMAI KOREA BOARD MEMBER & BUSINESS DEVELOPMENT MANAGER FOR KOREA, PROTECT GROUP)
  • Alex Hwang 황성원 HSMAI 한국 보드 멤버 & TRIPLA 한국 대표 및 해외 사업 총괄 (HSMAI KOREA BOARD MEMBER & GENERAL MANAGER OF KOREA & OVERSEAS BUSINESS, TRIPLA)
  • Catherine Kang 강소영 HSMAI 한국 보드 멤버 & IHG 커머셜 리드 코리아 (HSMAI KOREA BOARD MEMBER & COMMERCIAL LEAD KOREA, Intercontinental HOTELS Group)
  • Heerah Lee 이희라 HSMAI 한국 보드 멤버 & OTA 인사이트 한국 총괄 대표 (HSMAI KOREA BOARD MEMBER & COUNTRY BUSINESS DEVELOPMENT MANAGER FOR KOREA, OTA INSIGHT)
  • Matthias Lee Geoffroy, MBA 마티아스 리 죠프로와 HSMAI 한국 보드 멤버 & 스토리 호스피탈리티 세일즈 & 레비뉴 이사 (HSMAI KOREA BOARD MEMBER & CORPORATE DIRECTOR OF REVENUE & SALES, STORY HOSPITALITY)
  • Stefan Wolf (스테판 볼프) HSMAI 한국 회장 & 볼프 커머셜 컨설팅 대표이사 (HSMAI KOREA PRESIDENT & MANAGING DIRECTOR, WOLF COMMERCIAL CONSULTING)

REGISTER NOW

HSMAI Members: Free entry
Non-Member Hoteliers: KRW120,000
Vendors and Partners: KRW200,000

PARTNERS

VENUE

2F Emerald Room

LOTTE HOTEL

30 Eulji-ro, Jung-gu,

Seoul, South Korea