• Ability to communicate with and influence the working cultures of others at a senior level, to build influential and trusting relationships with key stakeholders, including senior organizational leaders and senior managers
• Recognized for his interpersonal skills and ability to work effectively at all levels of the organization – including global executive committees
• An understanding of what works in delivery and the ability to engage staff and stakeholders in making change
• Ability to partner with business unit leaders and key stakeholders to deliver on ambitious strategic plan milestones and serve as a model of change
• Ability to establish and embed a decision-making and performance management system that is responsive to a complex, changing industry
• Excellent leadership, management and team working skills, including the ability to motivate, develop and manage cross-organizational teams
• Demonstrated knowledge of hotels operations and hotel marketing, strategic business planning, market trends, etc. as well as statistical sales and performance analysis
• Recognized strong ability to develop and manage customers as well as owners’ relationships