My Revenue Hub

The HSMAI Revenue Advisory Board have selected specific news, insights, education, jobs and more. Let us do the work filtering the relevant information for you.

FASTRACK YOUR REVENUE PROFICIENCY!

It takes a long time to train a new person for the revenue Department. Speed up the process with an online study program. HSMAI have developed a course especially for people who have less than two years experience in revenue functions. The “Certificate in Revenue Management (Hospitality)”. Start anytime, study anywhere.

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ARE YOU CERTIFIED?

Get certified and boost your professional status. Executive certification offers you the chance to confirm your knowledge, experience, and capabilities in the field of revenue management.  Get your CRME designation from HSMAI now….read more

Your name, CRME

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HOTEL REVENUE INSIGHTS

Maximizing Profits: Tips for Selecting the Right Channel Management System for Your Independent Property

Maximizing Profits: Tips for Selecting the Right Channel Management System for Your Independent Property By Duane Overgaard, President of Connectivity and Senior Vice-President of DerbySoft No hotelier needs to be convinced of the importance of listing their properties on multiple online platforms. In fact, the average independent hotel is listed on 5 to 7 different channels. Today’s guests demand instant availability and pricing, whether on Google, Online Travel Agents (OTAs) like Expedia, or your independent hotel’s own website. Yet, manually updating these details across the web can eat up hours per day. What’s more, inaccurate or out-of-date information on even one booking platform can lead to lost revenue and administrative headaches. Enter the channel manager, a vital solution that automatically lists real-time pricing, availability, and other details across multiple channels, increasing visibility, occupancy rates, and, ultimately, profit. Channel managers can save hoteliers up to 4 hours a day in manual inventory management and increase revenue by 15 to 20%. While a channel manager is a must-have for any savvy, independent hotelier, selecting the right channel management partner can be daunting. Below are some key features you should look for. 1 - Connectivity to your guests...

HSMAI Welcomes Brian Hicks as President & CEO, Continuing the Legacy of Innovation and Leadership | HSMAI Global

The Hospitality Sales and Marketing Association International (HSMAI) is proud to announce the appointment of Brian Hicks as its new President and CEO. Hicks, a distinguished hospitality leader with more than 30 years of international experience, steps into this role as only the fifth CEO in HSMAI’s nearly 100-year history, marking a new chapter in the organization’s legacy of leadership. His proven track record of driving growth, innovation, and leadership across major hotel brands and regions positions him well to continue building upon the foundation laid by the late Bob Gilbert, who served as President and CEO for 30 years. Hicks’ appointment comes at a pivotal time for HSMAI as the organization continues to expand its global presence and deepen its impact on the hospitality industry’s commercial disciplines. With extensive experience spanning operations, commercial strategy, and revenue management, Hicks’ leadership will further strengthen HSMAI’s commitment to advancing the sales, marketing, and revenue management disciplines across the industry. He assumes leadership of the HSMAI Americas, Foundation and Global entities. “Bob Gilbert’s legacy is reflected in the incredible talent we considered during this process, and we couldn’t be more pleased with the outcome. After an extensive search with many exceptional candidates, we are excited...

ON-DEMAND Webinar: Marketing Masterclass, How to Maximize your Hotel’s Seasonal Digital Marketing?

ON-DEMAND Webinar: Marketing Masterclass, How to Maximize your Hotel's Seasonal Digital Marketing? Q4 is here, and it’s packed with opportunity! Winter travelers are booking 57 days earlier than last year, but with 27% of Europeans, 26% of Middle Easterners, 32% of Asia-Pacific travelers, and 25% of North Americans still undecided, there’s a huge market yet to capture. With 63% of global travelers hunting for Black Friday deals, now’s the time to ensure your campaigns are ready. Don’t leave $$$ on the table—watch Cendyn's webinar replay with Google for tips to close out the year strong! Link to the replay: https://bit.ly/3C24HVH By: Cendyn

Regional Conferences

Events for Revenue people

Events

Regional Conferences

Events for Revenue people

REVENUE ARTICLES

REVENUE ROUNDTABLES

2) Chief Revenue Officers Executive Roundtable

21st March, 2018 – Singapore

Chief Revenue Officers Roundtable – Australia/Pacific 
26th March, 2018 – Sydney
Chief Revenue Officers Roundtable – Australia/Pacific

25th July, 2018 – Sydney

Chief Revenue Officers Executive Roundtable

17th October, 2018 – Singapore

Note: Roundtables are Invitation-only events

Please contact us if you lead the Revenue function for your hotel chain or company and you would like to be on the invitation list.

Economics and Business

Service design is a form of conceptual design that involves the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between the service provider and its customers.

Service Management

Service design may function as a way to inform changes to an existing service or create a new service entirely. The purpose of service design methodologies is to establish best practices for designing services according to both the needs of customers and the competencies and capabilities of service providers.

Administrative Service

If a successful method of service design is employed, the service will be user-friendly and relevant to the customers, while being sustainable and competitive for the service provider. For this purpose, service design uses methods and tools derived from different disciplines, ranging from ethnography

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