My Revenue Hub

The HSMAI Revenue Advisory Board have selected specific news, insights, education, jobs and more. Let us do the work filtering the relevant information for you.


It takes a long time to train a new person for the revenue Department. Speed up the process with an online study program. HSMAI have developed a course especially for people who have less than two years experience in revenue functions. The “Certificate in Revenue Management (Hospitality)”. Start anytime, study anywhere.

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Get certified and boost your professional status. Executive certification offers you the chance to confirm your knowledge, experience, and capabilities in the field of revenue management.  Get your CRME designation from HSMAI now….read more

Your name, CRME

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Regional Conferences

HSMAI Conference logo
Nov 08

HSMAI Strategy Conference

8 November from 9:00 am to 6:00 pm ICT

Training Workshops

There are no upcoming events at this time.



1) Chief Revenue Officers Executive Roundtable

<;”>25th October, 2017 – Singapore

<;”>2) Chief Revenue Officers Roundtable

<;”>31st October, 2017 – Sydney, Australia

<;”>3) Joint Digital & Revenue Executive Roundtable

<;”>9th November, 2017 –  Bangkok, Thailand

<;”>Note: Roundtables are Invitation-only events

<;”>Please contact us if you lead the Revenue or Digital function for your hotel chain or company and you would like to be on the invitation list.


Economics and Business

Service design is a form of conceptual design that involves the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between the service provider and its customers.

Service Management

Service design may function as a way to inform changes to an existing service or create a new service entirely. The purpose of service design methodologies is to establish best practices for designing services according to both the needs of customers and the competencies and capabilities of service providers.

Administrative Service

If a successful method of service design is employed, the service will be user-friendly and relevant to the customers, while being sustainable and competitive for the service provider. For this purpose, service design uses methods and tools derived from different disciplines, ranging from ethnography

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