With over 25 years of global experience in the hospitality industry, Anish is a distinguished leader known for driving revenue optimization and customer experience excellence at Radisson Hotel Group. He boasts a proven track record of delivering commercial strategy and execution, managing loyalty programs, leading change and project management initiatives, and mentoring and developing teams across diverse markets and segments.

Anish’s mission is centered around creating and enhancing value for Radisson’s guests, partners, and stakeholders through the strategic use of data, insights, and innovation. His efforts have led to significant improvements in customer journeys and the resolution of pain points across more than 250 hotels in the Asia-Pacific region, yielding year-over-year improvements in the Net Promoter Score (NPS) by 2 points. He has also been instrumental in developing and delivering customized training programs and workshops, empowering hotel teams to achieve their revenue and service objectives. Furthermore, Anish has played a key role in succession planning and development programs for every team he has led, which has contributed to a 20% reduction in turnover rates.