CendynCendyn are Global Organizational Members of HSMAI

Cendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an integrated technology platform that aligns revenue, ecommerce, distribution, marketing and sales teams with centralized data, applications, and analytics, so they can capture more demand and accelerate growth. With offices located across the globe, in the United States, Germany, United Kingdom, Singapore, Bangkok, and India, Cendyn serves tens of thousands of customers across 143 countries. To find out more, visit www.cendyn.com.

 

About The Cendyn Hospitality Cloud

The Cendyn Hospitality Cloud is an integrated, cloud-based platform that empowers revenue, eCommerce, distribution, marketing, and sales teams with a single source of truth. The platform offers a unified view of every guest, and a system of record for rates and reservations. The combination of these critical data elements in one platform ensures teams across the business can act on their data to automate, personalize, and transform the experience for every guest at every step in their journey.

An API-centric Customer Data Platform (CDP), and Central Reservations System (CRS) powers the Cendyn Hospitality Cloud to unite, transform, control, and distribute data in real-time. This data-first approach puts Cendyn customers at the forefront of digital transformation, positioning them to drive guest loyalty and profitable revenue growth across their business.

 

Our Mission

We provide hoteliers around the globe with innovative technology solutions that enable deeper, more profitable guest relationships by empowering hotel staff with the data they need at every touchpoint in the guest journey.

Why Cendyn?

At a time when hoteliers are being forced to do more with less, hotels are embracing rapid digitization and automation of products and services to keep up with ever-evolving consumer expectations. They are looking for strategic technology partners who can provide them with the scale, reach, and stability to drive efficiencies and performance as the industry returns to recovery and growth. Cendyn is that partner.

The Cendyn Hospitality Cloud provides a broad range of applications and services for activating your unified data across revenue, eCommerce, distribution, marketing, and sales – at scale, in real-time, and across every channel. This unified view of every guest puts hoteliers in control – driving demand, personalizing guest experiences, enhancing loyalty, and accelerating profitable growth.

 

Cendyn Hospitality Cloud Applications and Services

 

Marketing

CRM

eInsight CRM provides enterprise marketing automation and guest intelligence to enhance the experience throughout the guest journey

Loyalty

eLoyalty builds long-term relationships with your best guests so they keep coming back

Digital Marketing

Our full-service, in-house agency delivers personalized multi-channel campaigns to showcase your brand and amplify your reach

Website Design & Creative Services

Inspire travelers with award-winning website design and technology built uniquely to personalize the travel planning journey

Upselling

FleXi allows you to manage and sell personalized ancillary offerings while delighting guests throughout the guest journey

 

Reservations

CRS & Distribution

Pegasus CRS optimizes demand across global distribution channels on a scalable reservations system with intelligent rate and inventory management tools

Booking Engine

The powerful Pegasus Booking Engine is intuitive, elegant, and packed with features to help you convert lookers into direct bookers

Call Center & Voice

Pegasus Voice Reservations ensures your guests speak to highly trained reservations specialists who can sell your property well and drive bookings

 

Revenue

Revenue Management

Achieve total revenue optimization with Guestrev, a solution built to supercharge profit for every segment of your business

Revenue Optimization

Driven by Power BI, Revintel provides total revenue analysis that transforms your disparate datasets into actionable business intelligence

Group Revenue

Grouprev optimizes total hotel revenue by maximizing the value of group and event spaces with demand-based pricing and forecasting

 

Sales

Proposal Rapid Response

Create contactless, personalized, on-brand, and media-rich proposals with eProposal

Interactive Menus

eMenus enables you to manage, revise, and publish online menus for catering and events in real time

B2B Sales Automation

View, understand and analyze your sales pipeline, sales activities, and realized revenue through corporate accounts and travel agents

Corporate & Consortia

Build key travel manager relationships and secure lucrative corporate and consortia business with the Pegasus hotel representation and sales program

 

Intelligence

Customer Data Platform

Unite, transform, control, and distribute your data to keep guests at the heart of what you do with Starling, our customer data platform (CDP)

Business Intelligence

Through proprietary data sets and connections to third-party sources, Pegasus Data Intelligence services provide AI-driven custom business intelligence solutions for hotel brands, chains, and independent properties

AI Analytics

Pegasus AI Analytics combines data, artificial intelligence, and machine learning to deliver transformational business insights to support data-driven decision making in real-time

 

To find out more, visit www.cendyn.com.

Contact Us

Send us a message for any queries you have about HSMAI Asia Pacific and we'll get back to you as soon as we can.

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Charlene PorfidaRainmaker Revenue Solutions