The timeless art of guest loyalty: Making your guest feel special
The timeless art of guest loyalty: Making your guest feel special Timo Lorenzen Strategic leader, motivated to organize initiatives for change. Quick to see opportunities for improvement and [...]
Hospitality Commercial Leader Has Finally Emerged
Hospitality Commercial Leader Has Finally Emerged Over the last few years, debate has ensued about whether the word “commercial” would appear, or stick, in the titles for roles that traditionally [...]
25 Point Checklist to audit your hotel’s total online presence
25 Point Checklist to audit your hotel’s total online presence This is a fantastic overview of what you need to keep in mind when considering your online digital strategy. This […]
