HSMAI AT THAIFEX HOREC ASIA
IMPACT MUANG THONG THANI,
HSMAI BOOTH: Hall 12, V32,(12-V32)
FUTURE PROOF YOUR HOSPITALITY BUSINESS
2pm - 4pm, 6th March
2:30pm - 3:00pm
Technology is Eating the Hospitality Operation
This session encapsulates how advanced technologies, particularly artificial intelligence (AI) and robotics, are transforming the hospitality industry. In this paradigm shift, traditional operational tasks in the hospitality sector are being replaced or augmented by software solutions, leading to increased efficiency, improved customer experiences, and fundamental changes in how hotels, restaurants, and related businesses operate. From automated check-ins to AI-driven personalized services, this phenomenon reflects the pervasive integration of cutting-edge technology into the core functions of hospitality, reshaping the industry landscape and redefining the notion of guest service.
3:00pm - 3:30pm
Digital & Distribution for Hotel Restaurants
Digital distribution for hotel restaurants is a crucial discussion topic, focusing on using online platforms and technology to enhance operations and guest experiences. By leveraging websites, mobile apps, social media, and third-party platforms, hotels can reach more customers, streamline reservations, offer personalized services, and increase revenue. Embracing digital strategies is essential for staying competitive and meeting evolving guest expectations in the hospitality industry.
3:30pm - 4:00pm
Top 10 Reasons Why Your Restaurant Marketing Strategy Isn't Working
Explore the “Top 10 Reasons Why Your Restaurant Marketing Strategy Isn’t Working” and uncover key missteps that might be holding back your success. This concise guide delves into common marketing pitfalls, from neglecting digital presence to overlooking customer engagement, providing actionable insights to revitalize your approach and drive more diners to your door.
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If you are a hotelier working in any Commercial role or a General Manager, you could be entitled to a VIP pass from HSMAI. Please use the button above to email us your full name, company name and job title and your email address and we will send your pass to you.