News Archive

Currently working in a management role within hotel distribution and/or marketing? Taught by leading industry figureheads, HSMAI Europe’s Digital Expert LAB courses will help upskill and [...]

IHG’s Head of Learning in Europe, Gil Mulders sports a long and varied career in hospitality, as Front Desk Manager, then Training Manager at Crowne Plaza Brussels, Reception Manager at [...]

The awards are based on customer satisfaction data and reviews from different portals, such as TripAdvisor, booking.com, Hotels.com, Google, Facebook and more, divided into three categories; [...]

The new chair, with an MBA in Business Administration and Management from Stockholm School of Economics, boasts a long and varied career in sales, including printer toner sales, marketing [...]

The world as we know it changes faster by the day, which means businesses and companies are harder pressed than ever to keep up with this altering landscape. What consumers […]

In the heart of Palm Springs, a once nondescript Howard Johnson motel with an on-site Denny’s restaurant is now the Ace Hotel & Swim Club, replete with outdoor fireplaces, live […]

As travel and hospitality marketers get ready to set their budgets for 2019, which digital advertising trends should they be keeping a close eye on? Read the full article at […]

For almost every travel brand, their marketing and sales funnel is extremely porous, with consumers dropping out at every stage and low numbers eventually turning into bookings. Pushing up [...]

Over the summer, my wife and I traveled with our two young kids on a two-week vacation through Europe. It wasn’t as highfalutin as it sounds. In London, our Airbnb had […]

ALICE interviews concierge Patrick Trevor on his thoughts on technology in the hospitality industry, providing the best recommendations, and how he creates everlasting memories for guests staying [...]