HSMAI Asia Digital Marketing Conference: Phuket

Digital Marketing Conference Asia

Presented by the Phuket Hotels Association and HSMAI Asia Pacific

WHAT YOU CAN EXPECT

HSMAI Asia Digital Marketing Conference: Phuket

Join us for a unique opportunity to see Hotel leaders sharing their knowledge and experience in Digital Marketing, Commercial Management, Sales & Revenue Optimization. Our expert speakers will provide you with invaluable insights and strategies to drive your business in 2024.

Register today for the Digital  Marketing Conference Asia to upskill your knowledge and next-level budget planning in beautiful Phuket!

CONFERENCE AGENDA

Discover actionable winning strategies for hotel operators and unlock the secrets of success in digital marketing to drive conversions on Brand.com. Elevate your direct channel to new heights from clicks to conversions at scale.

  • Whilst the fundamentals of hospitality remain unchanged, technology advancements, such as AI, provide opportunities to enhance efficiency and drive incremental business in ways that were previously unavailable to us.
  • What has proven effective in the past may not be suitable for today and tomorrow.
  • Recent data and an outline of how to implement the latest strategies will be shared.
  • Sarawut Tantichote Senior Director of e-Commerce & Digital Advertising, Minor Hotels – Corporate Office

The session will start with us taking a look at Thailand and Phuket travel trends,there are lots of insights to share with you.   Then with Google’s reversal of deprecating third party cookies, it’s crucial to continue preparing for a world with significantly fewer third-party cookies. We will outline what this means and share key strategies and tips for marketers to effectively navigate it and be ready for this!

Explore the latest digital strategies that top General Managers are leveraging to drive success and cater to the ever-evolving demands of today’s travellers in 2024 and beyond. This panel will delve into practical approaches to enhancing online presence, optimizing digital marketing efforts, and utilizing data-driven insights to improve guest experiences and maximize revenue. Gain actionable takeaways to elevate your property’s digital strategy and stay ahead in the rapidly evolving hospitality landscape.

Explore the critical role that forecasting and revenue management play in integrating and optimizing digital marketing strategies.  This session will focus on how pricing strategies, inventory management and market segment mix directly influence digital marketing efforts and increase revenue opportunities.

  • Sandy Wee Senior Regional Director of Sales, IDeaS Revenue Solutions

In the ever-evolving landscape of hospitality within an experience-driven economy, a strong hotel brand is not just an asset but the ultimate differentiator. We’ll delve into how strategic brand marketing can help hotel brands remain relevant, compelling, and profitable. Whether managing a resort or an urban hotel, the trends we’ll discuss will equip you to navigate 2025 with confidence and clarity. Topics include:

  • Tuning into Guests
  • Content That Clicks
  • Cultural Connection
  • Data Wins
  • Storytelling Power
  • Invest in Brand
  • Rachel Lai Co-Founder and Marketing Communications Lead, Wavemakers.co
  • Whilst the fundamentals of hospitality remain unchanged, technology advancements, such as AI, provide opportunities to enhance efficiency and drive incremental business in ways that were previously unavailable to us.
  • What has proven effective in the past may not be suitable for today and tomorrow.
  • Recent data and an outline of how to implement the latest strategies will be shared.

The digital marketing landscape in the Russia and CIS region is very distinct from the rest of the world (think different like China!). In this session Victoria Rossi from Yandex – the largest Search Engine in Russia and one of the largest in the world – will quick upskill you with a highly accurate profile of the modern Russian digital traveller, and how to advertise and attract them to maximise this important segment for your hotel.

  • Victoria Rossi Business Development Manager, SEA / Yandex Ads/ Yandex International

HSMAI & PHA will provide an update on upcoming events and educational opportunities.

Join Tareq Bagaeen for a dynamic power session focused on leveraging cutting-edge digital, online, and AI tools to enhance your commercial team’s performance. Discover how to identify and engage with the right customers, utilize advanced market intelligence, and conduct effective research to empower your team in managing business partner interactions. This session will provide practical insights and strategies to elevate your business development efforts to new heights.”

Marketing is essential for attracting new customers and turning first-time guests into loyal regulars. With limited resources, restaurateurs need to maximize time, talent, and finances to ensure profitability. That’s where marketing automation comes in.

Key topics include:

  • What marketing automation is and why it matters in hospitality
  • Using guest data in marketing automation
  • Types of marketing automation
  • Creating memorable moments to build guest loyalty
  • Measuring the success of your marketing automation

PRESENTATION DOWNLOADS

Digital Marketing Insights: Comprehensive Guide for Hoteliers
Sarawut Tantichote
Download
Thailand Market Insights and a Crash Course in a World with Less Cookies
Suchada Yansarasin
Download
How Forecasting and Revenue Management Strategies Impact Digital Marketing
Sandy Wee
Not Available
Powerful Trends in Brand Marketing for Revenue Growth
Rachel Lai
Download
Hotel Distribution: The Real Cost of Direct Bookings at the Dawn of AI
Leon Chan
Download
How to Digitally Attract Tourists from Russia & CIS
Victoria Rossi
Download
The Restauranteur’s Guide to Marketing Automation
Puneet Mahindro
Download

VENUE

M Social Hotel Phuket

199 Soi Rat Uthit 200 Pi 1, Pa Tong, Kathu District, Phuket 83150, Thailand

CONFERENCE AGENDA

Discover actionable winning strategies for hotel operators and unlock the secrets of success in digital marketing to drive conversions on Brand.com. Elevate your direct channel to new heights from clicks to conversions at scale.

  • Whilst the fundamentals of hospitality remain unchanged, technology advancements, such as AI, provide opportunities to enhance efficiency and drive incremental business in ways that were previously unavailable to us.
  • What has proven effective in the past may not be suitable for today and tomorrow.
  • Recent data and an outline of how to implement the latest strategies will be shared.
  • Sarawut Tantichote Senior Director of e-Commerce & Digital Advertising, Minor Hotels – Corporate Office

The session will start with us taking a look at Thailand and Phuket travel trends,there are lots of insights to share with you.   Then with Google’s reversal of deprecating third party cookies, it’s crucial to continue preparing for a world with significantly fewer third-party cookies. We will outline what this means and share key strategies and tips for marketers to effectively navigate it and be ready for this!

Explore the latest digital strategies that top General Managers are leveraging to drive success and cater to the ever-evolving demands of today’s travellers in 2024 and beyond. This panel will delve into practical approaches to enhancing online presence, optimizing digital marketing efforts, and utilizing data-driven insights to improve guest experiences and maximize revenue. Gain actionable takeaways to elevate your property’s digital strategy and stay ahead in the rapidly evolving hospitality landscape.

Explore the critical role that forecasting and revenue management play in integrating and optimizing digital marketing strategies.  This session will focus on how pricing strategies, inventory management and market segment mix directly influence digital marketing efforts and increase revenue opportunities.

  • Sandy Wee Senior Regional Director of Sales, IDeaS Revenue Solutions

In the ever-evolving landscape of hospitality within an experience-driven economy, a strong hotel brand is not just an asset but the ultimate differentiator. We’ll delve into how strategic brand marketing can help hotel brands remain relevant, compelling, and profitable. Whether managing a resort or an urban hotel, the trends we’ll discuss will equip you to navigate 2025 with confidence and clarity. Topics include:

  • Tuning into Guests
  • Content That Clicks
  • Cultural Connection
  • Data Wins
  • Storytelling Power
  • Invest in Brand
  • Rachel Lai Co-Founder and Marketing Communications Lead, Wavemakers.co
  • Whilst the fundamentals of hospitality remain unchanged, technology advancements, such as AI, provide opportunities to enhance efficiency and drive incremental business in ways that were previously unavailable to us.
  • What has proven effective in the past may not be suitable for today and tomorrow.
  • Recent data and an outline of how to implement the latest strategies will be shared.

The digital marketing landscape in the Russia and CIS region is very distinct from the rest of the world (think different like China!). In this session Victoria Rossi from Yandex – the largest Search Engine in Russia and one of the largest in the world – will quick upskill you with a highly accurate profile of the modern Russian digital traveller, and how to advertise and attract them to maximise this important segment for your hotel.

  • Victoria Rossi Business Development Manager, SEA / Yandex Ads/ Yandex International

HSMAI & PHA will provide an update on upcoming events and educational opportunities.

Join Tareq Bagaeen for a dynamic power session focused on leveraging cutting-edge digital, online, and AI tools to enhance your commercial team’s performance. Discover how to identify and engage with the right customers, utilize advanced market intelligence, and conduct effective research to empower your team in managing business partner interactions. This session will provide practical insights and strategies to elevate your business development efforts to new heights.”

Marketing is essential for attracting new customers and turning first-time guests into loyal regulars. With limited resources, restaurateurs need to maximize time, talent, and finances to ensure profitability. That’s where marketing automation comes in.

Key topics include:

  • What marketing automation is and why it matters in hospitality
  • Using guest data in marketing automation
  • Types of marketing automation
  • Creating memorable moments to build guest loyalty
  • Measuring the success of your marketing automation

VENUE

M Social Hotel Phuket

199 Soi Rat Uthit 200 Pi 1, Pa Tong, Kathu District, Phuket 83150, Thailand

REGISTRATION FEE

HSMAI & PHA MEMBERS: Free

HOTELIERS, FACULTY & OWNERS
Non-member Hoteliers (Early Bird): THB 1,000

VENDORS & ALL OTHERS
HSMAI Member Vendor: THB 14,000
Non Member Vendors & Others: THB 22,000

WHO SHOULD COME

  • Hotel and Resort General Managers
  • Regional managers of Digital, Commercial or Revenue
  • Digital Marketing, DOSM
  • Revenue Optimization
  • Marketing
  • Sales
  • Anyone working in a commercial field in the hospitality industry.

TRAINING CLASSES

Unlock your hotel’s potential with our engaging workshop designed to enhance your marketing strategies through meaningful content. In three focused hours, learn to define your audience with buyer personas, use social listening tools, understand the marketing funnel, and create impactful content for each stage to drive action and improve marketing outcomes.

TRAINING CLASSES:

9:00am – 10:00am How getting to know your Audience can grow your Hotel Brand
10:00am – 10:30am Coffee / Tea Break
10:30am – 12:00pm Understanding the Marketing Funnel and How it Connects to Content Creation
12:00pm – 12:30pm Practice content creation skills

  • Rachel Lai Co-Founder and Marketing Communications Lead, Wavemakers.co

Join us for an exclusive 3-hour workshop designed specifically for hotel sales professionals looking to sharpen their skills, adapt to changing market dynamics, and drive exceptional results. Whether you’re a seasoned sales manager or new to the industry, this workshop offers valuable insights and tools to help you excel in 2025 and beyond.

Equip hotel sales professionals with strategic frameworks and practical tools for navigating account life cycles, planning strategically, and effectively handling common objections.

The topics covered during the 3-hour class are:

  • Welcome and Introduction – Outline the workshop’s goals, quick introductions
  • Strategic Sales Planning Using the Value Proposition Canvas – Introduction to the VPC, applying it to hotel sales
  • Lifecycle Assessment of Sales Accounts – Introduction to account life cycle, interactive session
  • A Deep Dive into Key Objections for 2025 – Introduction to account life cycle, interactive session
  • Wrap-Up and Introduction to Full Program – Recap of key takeaways, full program promotion
  • Heidi Gempel Managing Partner & Founder at HGE International & Facilitator HSMAI Commercial Advisory Board

In order to run a financially successful restaurant business, marketing efforts are not just crucial to attracting new customers but play a critical role in turning first-time guests into loyal regulars. In an ideal world, restaurateurs would have unlimited resources to reach thousands of new guests each day that would fill their dining rooms and they would serve them all flawlessly. But in the real world, resources are limited. Maximizing time, talent, and financial resources is critical to a restaurant’s profitability and longevity.

The topics covered during the 1-day class are:

  • Creating a concept for your Restaurant
  • How to Market your Restaurant – by Mark Shrives, Marriott APAC
  • Best Practices in Distribution
  • Marketing Automation made easy – by Puneet Mahindroo, Restaurateur
  • The Restaurant Strategy Toolbox – developed by Prof Sherri Kimes, Emeritus Professor at Cornell University
  • Competitive Analysis & Guest Experience
  • Revenue Management concepts
  • Menu Design & menu Engineering – developed by Sherri Kimes
  • The role of data analytics in Restaurants
  • Bringing it all together – Commercialising your Restaurant
  • 1-full day of classes
  • 6-hours training time
Contact Us

Send us a message for any queries you have about HSMAI Asia Pacific and we'll get back to you as soon as we can.

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